Privacy Policy

Effective Date: 22/09/2025

ROWasher Australia is committed to protecting and respecting your privacy. This policy outlines our commitment to you and how we handle any personal information we collect or you provide to us.

1. General Information

You do not need to give us any personal information to use most of this site. However, if you would like to benefit from certain special services or engage in transactions, you will need to provide us with some information. It is important to ROWasher Australia that you are reassured that the information which you provide to us is used fairly and held securely in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information We May Collect

We do not collect personally identifiable information about you—such as your name, address, telephone number, email address, etc.—unless you choose to submit your details in one of the following areas of the site or contact us directly:

  • Request a call back or quote

  • Online ordering/support/purchases

  • Enquiry Forms

  • Registering for an account

  • Job applications (if applicable)

  • Subscribing to a newsletter or marketing updates

3. Automatically Collected Non-Personal Information

We do automatically collect certain non-personally identifiable information when you visit our site, such as:

  • The type of browser and operating system you are using.

  • The domain name of your internet service provider.

  • Details of your visits to our site (including traffic data, location data, and other communication data).

4. How We Use Your Information

We use information held about you in the following ways:

  • Administering and fulfilling customer orders and providing support.

  • Marketing ROWasher Australia products and services.

  • Market research and statistical analysis to improve our offerings.

  • Assessing any application for employment or business partnership.

  • To notify you about changes to our services.

5. Marketing and Communications

  • Existing Customers: If you are an existing customer, we may contact you by electronic means (such as email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you, unless you have opted out.

  • New Customers: If you are a new customer, we will contact you by electronic means for marketing purposes only if you have provided your express consent.

  • Opting Out: You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right at any time by following the unsubscribe instructions in any email we send, or by contacting us using the details below.

6. Security and Storage

We will use our reasonable efforts to maintain the security of your information and to prevent unauthorised access or disclosure. We store your information on secure servers located in Australia or with reputable service providers that adhere to high security standards.

7. Consent

By using our site, you consent to our collection, storage, and use of your information for the purposes set out in this policy.

8. Changes to Our Privacy Policy

We reserve the right to revise this policy or any part of it from time to time to comply with changes in Australian law and industry best practice. Please review the policy periodically for changes.

9. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to access, correct, or request the deletion of any personal data we hold about you, please contact us:

ROWasher Australia

24 Geoffrey Avenue Southport,

QLD 4215

Australia 

Email: info@rowasher.com.au 

Mobile:0430 598 585